TRACK YOUR ORDER

REFUND POLICY

We are so confident in our product and services, that we back it with a 100 day money back guarantee.

We are so sure you’ll be happy with the results you get from Testogen, that’s why we offer an industry-leading 100 day money back guarantee.

If for any reason you are not fully satisfied with Testogen, simply email us within 100 days of receiving your order. Tell us what’s not working for you and we will refund you 100% of the product price, excluding our $15 fixed claim fee, which covers shipping and admin costs.

Please note, the money back guarantee is only applicable on purchases over one month’s supply. It is not possible to claim on the money back guarantee more than once. Claims are only applicable on your first purchase. Claims will only be assessed once you have used the product for at least 50 days.

If you wish to apply for a refund under the money back guarantee, please contact our customer success team at support@testogen.com who will be happy to assist you.

*Different currencies: 12 GBP, 13 EUR, 20 CAD, 15 CHF, 300 MXN, 20 AUD. 

Alternatively, to avoid the fixed claim fee you can return your unused product/s back to us. Please note: return postage and packaging will be at your expense and your refund will only be processed once we have received your return. Should you wish to return your product, please let us know at the time you request your refund and we will advise you how to do so.